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Enhancing Efficiency through Content Strategies
Adi Janowitz shares Hibob's content strategy, from classic user knowledge base, through an online community, and industry-specific content.
Content Creation and Personalization Strategies
Or Guz talks about prioritization of content topics, content creation collaborations, and our favorite topic these days: AI and automation.
Guiding Customers: Today and in the Future
Effie Mansdorf talks about the touch points in which content has been instrumental in scaling Support and CS teams today and in the future.
Enhancing Customer Interactions via Internal Knowledge Base
Nir Cohen shares how he improved customer-facing interactions by developing an internal knowledge base.
Creating Effective Content for Your Target Persona
Jan Young talks about creating content tailored to your target persona, and how to use a neuroscience-based approach to maximize its impact.
Scaling and Gamifying Customer Training
Boaz Gordon highlights Centrical's innovative approach to customer education through a gamified and personalized program.
How Diplomat Group incorporated AI video in global workforce training
It takes us less time to create a video with Trenario than it would to create text-based content that covers the same information.
כיצד שילבה דיפלומט וידאו מבוסס בינה מלאכותית בהכשרת עובדים ברחבי העולם
לוקח לנו פחות זמן לייצר וידאו עם טרנריו מאשר לייצר תוכן טקסטואלי שמעביר את אותו מידע. זה מקל עלינו לכתוב תסריט שנשמע טוב כשמקריאים אותו.
Navigating the Content Challenges in Small Startups
Chilik Hochberg highlights the different considerations of creating content in small startups.
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